Terms & Conditions

Effective Date: July 9, 2026

Welcome to Raman Creatives. These Terms & Conditions govern your use of our website, services, and any communication with Raman Creatives. By accessing our website or engaging our services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website or services.

1. About Raman Creatives

Raman Creatives is a digital marketing and creative agency offering services including, but not limited to:

  • Digital Marketing
  • Social Media Marketing
  • Website Design & Development
  • Branding & Graphic Design
  • SEO (Search Engine Optimization)
  • Performance Marketing
  • Content Creation
  • Video Editing
  • Photography
  • Creative Consulting

2. Acceptance of Terms

By accessing our website, requesting a quotation, submitting an inquiry, or purchasing our services, you confirm that you have read, understood, and accepted these Terms & Conditions.

3. Scope of Services

Every project is unique.

The exact deliverables, timelines, pricing, revisions, and project requirements will be defined in the proposal, quotation, contract, or invoice shared with the client before work begins.

Any additional work requested outside the agreed scope may require additional fees and revised timelines.

4. Client Responsibilities

To ensure successful project delivery, clients agree to:

  • Provide accurate and complete project information.
  • Submit required content, images, branding assets, and approvals on time.
  • Respond to review requests within a reasonable timeframe.
  • Ensure they have legal rights to all materials supplied to Raman Creatives.
  • Cooperate throughout the project lifecycle.

Project delays caused by missing information or delayed approvals may affect delivery timelines.

5. Pricing & Payments

All prices are quoted in the agreed currency and are subject to applicable taxes.

Unless otherwise agreed:

  • Advance payments are required before work begins.
  • Remaining payments must be completed according to the agreed payment schedule.
  • Final project files, source files, website transfers, or campaign handovers may be withheld until full payment has been received.

Late payments may result in project delays, suspension of services, or additional charges where permitted by law.

6. Revisions

Most projects include a limited number of revisions as specified in the project proposal.

Requests beyond the included revisions or requests involving substantial design or strategy changes may be treated as additional work and billed separately.

7. Intellectual Property

Upon receipt of full payment, ownership of the final approved deliverables transfers to the client unless otherwise stated in writing.

Raman Creatives retains ownership of:

  • Working files
  • Draft concepts
  • Internal templates
  • Design processes
  • Proprietary frameworks
  • Software tools
  • Marketing methodologies
  • Source code libraries not specifically developed for the client

We reserve the right to showcase completed work in our portfolio, website, presentations, and marketing materials unless a separate confidentiality agreement states otherwise.

8. Client Content

Clients remain solely responsible for all content they provide, including:

  • Logos
  • Images
  • Videos
  • Documents
  • Product information
  • Written content
  • Copyrighted materials

The client confirms they possess all necessary permissions and licenses for submitted materials.

Raman Creatives shall not be held liable for copyright infringement resulting from client-provided content.

9. Website Development

For website projects:

  • Clients are responsible for renewing domains and hosting unless managed under a separate maintenance agreement.
  • Third-party plugins, APIs, themes, and software may require ongoing licenses or subscription fees.
  • Website performance may vary depending on hosting quality, internet connectivity, browser compatibility, and third-party services.

10. Digital Marketing & SEO

Digital marketing outcomes depend on numerous external factors.

Although Raman Creatives follows industry best practices and proven strategies, we do not guarantee:

  • First-page Google rankings
  • Specific traffic numbers
  • Sales targets
  • Lead volumes
  • Social media follower growth
  • Advertising approvals
  • Revenue increases

Marketing performance is influenced by competition, algorithms, market conditions, budgets, audience behavior, and third-party platform policies.

11. Third-Party Platforms

Our services may involve platforms such as Google, Meta, Instagram, Facebook, LinkedIn, YouTube, Shopify, WordPress, or other third-party services.

Raman Creatives is not responsible for:

  • Platform outages
  • Algorithm changes
  • Account suspensions
  • Service interruptions
  • Third-party policy updates
  • Changes to platform pricing or features

12. Confidentiality

We treat client information with professionalism and confidentiality.

Both parties agree not to disclose confidential business information unless:

  • Required by law
  • Authorized in writing
  • Necessary for service delivery

13. Limitation of Liability

To the maximum extent permitted by law, Raman Creatives shall not be liable for:

  • Indirect damages
  • Lost profits
  • Business interruption
  • Loss of revenue
  • Data loss
  • Reputation damage
  • Missed business opportunities
  • Consequential or incidental damages

Our total liability shall not exceed the amount paid by the client for the specific service giving rise to the claim.

14. Project Cancellation

Either party may terminate a project by providing written notice.

If cancellation occurs:

  • Payments already made are generally non-refundable for work completed.
  • Work completed up to the cancellation date will be invoiced.
  • Deliverables created prior to cancellation remain the property of Raman Creatives until outstanding invoices are fully paid.

15. Refund Policy

Due to the customized nature of digital services, refunds are generally not available once work has commenced.

Refund requests will be evaluated individually based on the project status and contractual agreement.

16. Force Majeure

Raman Creatives shall not be responsible for delays or failure to perform caused by events beyond reasonable control, including:

  • Natural disasters
  • Government actions
  • Internet failures
  • Cybersecurity incidents
  • Power outages
  • Pandemics
  • War
  • Civil unrest
  • Third-party service failures

17. Website Availability

While we strive to maintain uninterrupted access to our website, we do not guarantee continuous availability.

The website may occasionally be unavailable due to maintenance, upgrades, security updates, or circumstances beyond our control.

18. Changes to These Terms

Raman Creatives reserves the right to modify these Terms & Conditions at any time.

Updated versions will be published on this page, and continued use of our website or services constitutes acceptance of the revised Terms.

19. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in India.

20. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us.

Raman Creatives

Email: Ramancreativess@gmail.com

We are committed to providing transparent communication, professional service, and long-term partnerships built on trust.

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